Your Japan Concierge
Your Japan Concierge – Your Local Fixer in Japan for the Price of One Drink
1. What is “Your Japan Concierge”?
Your Japan Concierge is your on-call local friend in Japan.
Send a quick DM on Instagram or a message on WhatsApp and you’ll chat with a real Japanese local—no bots, no forms, just people.
Need a hidden izakaya, etiquette advice, or a glimpse of everyday life? Ask anything.
Planning a trip, living here already, or simply curious from abroad—whenever you want to learn, discover, or solve a problem, we’re here.
• Always real people — no bots. Chat directly with a local via Instagram or WhatsApp.
• Pay only when you need help — one Japan-related question, just US $9.
• Food, culture, hidden gems — ask anything guidebooks don’t cover.
We share what only locals know: off-the-map spots, fresh trends, daily essentials, and honest tips. Whether your question is tiny or huge, you’ll always receive a fast, human answer—delivered within six hours of your request.
Stuck in Japan?
Trade one drink for the perfect fix.
2. What We Do
Japan Help Chat
(chat support) — ＄９
- One Japan-related request, one clear solution. Get real local advice—restaurant picks, booking guidance, hidden spots, cultural tips, and more.
- Follow-up questions on the same request are free; your satisfaction comes first.
Half-Day Plan — ＄２５
We cover any destination nationwide. Tell us what you want to experience—street food alleys, serene shrines, anime hot-spots, off-grid cafés—and we’ll build a 4-hour itinerary with 2–4 perfectly sequenced stops that match your wishes. PDF available on request.
Full-Day Plan — ＄４０
Spend an entire day like a savvy local. We map 5–7 hand-picked places (food, culture, nature, shopping) so you squeeze every drop out of Japan without wasting a minute. PDF available on request.
Please note: We don’t make restaurant or activity bookings for you, but we happily guide you on how to reserve directly.
Thank you for your understanding.
Our Promise
- Quote + payment link within 1 hour
- Solution delivered within 5 hours of payment
- Entire process finished within 6 hours
- If we ever need more time, we’ll tell you right away
Business hours: 10:00 – 22:00 JST
Message us anytime—replies come during business hours.
3.How Our Concierge Service Works
Total turnaround: ≤ 6 hours from first contact to final delivery.
Here’s how it actually works.
Cancellation & Refund Policy
- Secure, upfront payment — all fees are settled in advance through Stripe or PayPal.
- Non-refundable by default — because work begins immediately after payment, all sales are final.
- 30-minute grace period — if you change your mind, request a cancellation within 30 minutes of payment and we will do our best to accommodate you.
- Our inability to deliver — if we cannot complete your request for reasons on our side, you will receive a full refund.
- Speed guarantee — if we fail to respond or deliver within six hours of payment, you will receive a full refund.
- Session closure — once your solution has been delivered, or six hours have passed since the chat began, the request is considered closed.
💡 All payments are processed securely via Stripe or PayPal.
4. Why Travelers Love Us
- Real humans, true locals. Get answers from people who actually live here—no AI, no scripts, no fluff.
- Pay only when you need help. Micro-priced service with no subscriptions and no hidden fees.
- Always unbiased advice. We don’t sell tours or hotels; our only goal is to give you the best experience.
- Your privacy matters. Chat history auto-deletes after 30 days, and we never sell or share your data.
- Fast, personal, and flexible. Most requests are solved within six hours; if we ever need more time, we’ll let you know right away.
5.FAQ
What exactly will I receive?
Japan Help Chat: A live chat session with a local Japanese expert who tackles your specific question or problem—anything tours or social media can’t fix—until you have a clear solution.
Half-Day / Full-Day Plan: A custom itinerary that matches your wishes, listing each stop with its English & Japanese name, address, estimated timing, route map, and insider tips. Delivered by chat; a PDF is available on request.
Do you cover all of Japan?
Yes. We plan trips anywhere in Japan—from major cities to remote villages. If a destination is truly beyond our reach, we’ll inform you before payment.
Can you handle multi-day trips?
Absolutely. Tell us your dates and needs, and we’ll provide a custom quote for a multi-day itinerary.
How do I pay?
Through a secure Stripe or PayPal link. We never see or store your card details.
How fast is delivery?
We send the quote and payment link within one hour. After payment, your plan or advice arrives within five hours—so the entire process finishes in six hours or less.
Are your recommendations really local?
Yes. We accept no kickbacks and avoid tourist traps unless you specifically request them. Every spot is chosen because locals truly recommend it.
Do you make reservations for me?
Standard plans do not include bookings. We do, however, tell you exactly how to reserve on your own. Extra booking help may be available on request.
What if I’m not satisfied?
Minor tweaks are free. If a major issue arises and we cannot resolve it, we will offer a fair refund or remake.
5. Want the Best Japan Experience—Right Now?
Tap the banner, open WhatsApp, and chat with a local insider before your drink is gone. Unlock a Japan no ordinary visitor ever reaches.
利用規約/Terms of Service
/1. サービス範囲 / Scope of Service
• 日本語: 当社が提供するのは「旅程提案」と「飲食・アクティビティ予約代行」のみです。交通・宿泊・有償ガイドの手配は一切行いません。
• English: We provide itinerary suggestions and restaurant / activity booking services only. We do not arrange transport, accommodation, or paid guides under any circumstances.
2. 料金・支払い / Pricing & Payment
• 日本語: 料金は米ドル表示、追加税・手数料なし。Stripe Checkout または PayPal による前払い。
• English: Prices are listed in USD with no hidden taxes or fees. Payment is due in advance via Stripe Checkout or PayPal.
3. 納品 / Delivery
• 日本語: 決済確認後 24 時間以内にチャットまたは PDF で納品します。
• English: We deliver your answer, booking proof, or itinerary within 24 hours of confirmed payment via chat or PDF.
4. キャンセル・返金 / Cancellation & Refund
| タイミング / Stage | 日本語 / Japanese | English |
| 初回有人返信前 / Before first human reply | 50 % 返金 | 50 % refund |
| 当社辞退・24h 超過 / We decline or miss 24 h SLA | 全額返金 | Full refund |
| 納品後・24h 無反応 / After delivery + 24 h silence | 返金不可 | No refund |
5. 紛争解決フロー / Dispute Resolution Flow
- 日本語: チャットで「Dispute」と送信、または jpculturenakajima@gmail.com にメール。（英語同等）
- 当社は 48 時間以内 に調査し、必要に応じて返金またはギフトバウチャーを発行。
- 解決しない場合、所在地を管轄する簡易裁判所を第一審の専属的合意管轄裁判所とします。
- English: Send “Dispute” in the chat or email jpculturenakajima@gmail.com
- We investigate within 48 hours and, if at fault, issue a refund or goodwill voucher.
- If unresolved, the Summary Court, Japan, shall have exclusive jurisdiction for the first instance.
6. 免責 / Limitation of Liability
- 日本語: 提供情報はベストエフォートです。現地事情の変更（休業・満席・交通障害等）による損失について当社は責任を負いません。
- English: Information is provided on a best-effort basis. We are not liable for losses arising from changes beyond our control (closures, sold-out events, transport disruptions, etc.).
特定商取引法に基づく表記/Specified Commercial Transactions Act Notice
/
| 項目 / Item | 日本語 / Japanese | English |
| 事業者名 / Business Name | Looking For Japan | Same |
| 責任者 / Representative | 中島 悠 (Nakajima Yu) | Same |
| 所在地 / Address | 要請があれば遅滞なく開示 | Full address disclosed promptly on request |
| 連絡先 / Contact | jpculturenakajima@gmail.com / 080-2526-2951 | Same (+81-80-2526-2951) |
| 料金 / Prices | サイト上に米ドル表示・追加料金なし | Listed in USD; no extra fees |
| 支払い方法 / Payment | Stripe Checkout / PayPal 前払い | Advance payment via Stripe Checkout / PayPal |
| 提供時期 / Delivery | 決済確認後24 時間以内に納品 | Delivery within 24 h of payment |
| キャンセル・返金 / Cancellation & Refund | 上記利用規約参照 | See Terms of Service above |
| 返品 / Returns | デジタル商品のため返品不可 | Digital goods—no returns |
| 個人情報 / Personal Data | 30 日後自動削除・詳細はPP参照 | Auto-deleted after 30 days; see Privacy Policy |
| 保険・許可 / Licences | 宿泊・交通・有償ガイドを扱わないため旅行業登録不要 | No travel-agency licence required |
プライバシーポリシー/Privacy Policy 〈要約/Summary〉
/取得情報 / Data Collected
日本語: 氏名(ハンドル)、メール、支払情報、旅程詳細、チャット内容
English: Name/handle, email, payment info, travel details, chat logs
利用目的 / Purpose
質問回答・予約代行・旅程作成・決済・アンケート送信
To provide concierge answers, make bookings, create itineraries, process payments, send surveys
委託先 / Data Processors
WhatsApp (Meta), Stripe Payments Japan, PayPal
保管期間 / Retention
チケット終了後 30 日で自動削除 / Auto-deleted 30 days after ticket closure
ユーザー権利 / Your Rights
開示・訂正・削除等をメール (jpculturenakajima@gmail.com) で請求可
You may request access, correction, deletion, etc. via the same email
国際移転 / Cross-border Transfers
GDPR 第46条に準拠した保護措置を実施
Adequate safeguards under GDPR Art. 46 are in place
最終更新 / Last Updated: 2025-05-01
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